FAQ
Find here all the answers to any questions you might have regarding your trading experience with Cmarket
How do I open an account with Cmarket?
You can apply for an account with Cmarket. Click Here to Open an Account
I forgot my username or password. How can I retrieve them?
If you forgot your username, please contact us for assistance. If you forgot your password,
please Click here to request your password.
How do I download Cmarket's desktop platform?
CLICK to download the Cmarket Windows desktop application.
How do I download MetaTrader 4?
CLICK HERE to download the Cmarket MetaTrader 4 platform.
Please remove any previous versions of the MetaTrader software from your PC prior to installation in order to ensure proper function of the platform.
Can I renew my demo account?
Demo accounts last for 30 days after sign up. Afterward, you will not be able to log in using the demo account credentials. Demo renewals are not available at this time. If you have further questions, please contact us.
How much money do I need to open an account?
The minimum initial deposit required is at least 50 of your selected base currency. However, we recommend you deposit at least 2,500 to allow you more flexibility and better risk management when trading your account.
How do I fund my account?
You can easily fund your account by logging in to MyAccount and visiting the Funding page.
We accept funds by credit card, debit card and wire transfer.
How will my withdrawal be processed?
Withdrawals can be submitted through MyAccount and are processed in the order funds were received.
Funds are returned to the originating account in the following order:
Credit/Debit Card
Bank Transfer
For more information CLICK HERE
What is a leveraged trading position?
Leverage allows traders to control larger positions with a smaller amount funds. In the case of 100:1 leverage (or 1% margin required), for example, $1 in a trading account can control a position worth $100. As a result, potential profits as well as potential losses are magnified according to the degree of leverage used.
What is your client support email address?
You can send any questions or required documents to Cmarket: [email protected]
I’ve opted in to receive my Contract Notes and Statements
by email, but I’m not receiving them.
If you’re not receiving your Contract Notes and Statements by email, please log in to MyAccount and make sure your email address is correct and up to date. Please also note that your Contract Notes and Statements are available to view in the trading platform within the MyAccount section.
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Disclaimer: Cmarketis an online trading platform provider. We are an industry leading FOREX brokers because we offer our investors the ability to trade underlying assets which include: Stocks, Commodities, Indices and Currency Pairs (FOREX) on an accurate and state of the art FOREX option trading platform. Cmarketadvises its clients to read our terms and conditions carefully before opening positions on our platform. Digital option quotes displayed on the Cmarketplatform are rates that the company is prepared to offer options at, and as a result may not necessarily correspond to the exact live market quotations. Trading FOREX contains risks which may result in partial or full loss of an investment. There are risks associated with utilizing an Internet-based trading system including, but not limited to, the failure of hardware, software, and Internet connection.
The Company is not responsible for communication failures or delays when trading via the Internet. Any opinions, news, research, analyses, or other information contained on this website are provided as general market commentary and do not constitute investment advice. The Company is not liable for any loss or damage, including and without limitation to, any loss of profit which may arise directly or indirectly from use of or reliance on such information.
